They listen to customer complaints, walk customers through possible solutions, and write technical reports based on their work. Technical support specialists have different duties depending on whom they assist and what they fix.
I ICT Manager and ICT Project Manager Plans, organises, directs and controls the acquisition, development, maintenance and use of computer and telecommunication systems, within organisations. Most ICT information and communication technology managers and ICT project managers in the rail industry would have a bachelor degree, or higher qualification, and up to 5 years of relevant experience.
Requires an associate degree, advanced diploma or diploma in a relevant information and communication technology ICT discipline. At least three years of relevant experience may substitute for formal qualifications.
The role usually requires an industrial relations IR or related degree and the ability to act as a communication link between management and employees.
In Australia, you may build and maintain point machines and signal hardware. You will need good high school literacy and numeracy skills. In Aust, although there are no formal qualifications, you need relevant high school qualifications and may be required to complete a traineeship. Both countries will require you to upskill when necessary.
Will generally have teaching or adult education qualifications as well as practical experience.
Usually requires an accounting or financial degree and registration such as with the CPA Chartered Professional Accountants. An investigations officer needs deep knowledge of rolling stock operations and the rail network. Although no specific qualifications are required, good administration and report writing is necessary.
You will need to undertake internal training for this role. You will need strong administration and database skills, and good written and communication skills to maintain student records and other paperwork.
Requires a bachelor degree preferably in adult education or a related field such as human resource development, training and development, vocational training, organisational psychology or education.
You will need strong written and communication skills including group facilitation and be highly organised. No specific qualifications exist, but experience with administration and contract management would be helpful in this role.
Requires at least vocational training and an associate degree in a related field such as accounting or administration. Good communication and judgement required. Must have strong legal research, legal writing, computer and interviewing skills.
Requires a bachelor of science degree, associate degree or paralegal certificate. Legal experience of 2 to 5 years may be substituted for educational requirements.
Some training may be offered in-house. Requires, at minimum, diploma or higher qualification in engineering in a relevant discipline, or equivalent practical experience. Market researchers specialise in either quantitative or qualitative research.
Most employers expect you to have a relevant degree qualification eg. Supports marketing manager or marketing officer to develop and implement marketing plans. May work across departments including: An entry level position and some employers may require a degree in marketing and hands-on experience.
The role can include advertising, writing promotional literature, market research, communicating with the press and marketing strategies for product launches. Requires, in most cases, a bachelor degree in marketing.
In smaller organisations, work experience in administration, communications, public relations, advertising and sales is highly regarded. As a mechanic in the rail industry, you will also set up and operate tools to cut, shape and form metal stock and castings to exact sizes.
Requires a bachelor degree in mechanical engineering. Engineers from overseas must have their degrees assessed by Engineers Australia.
Usually requires a certificate qualification in mechanical engineering. Requires an engineering science or technology degree with a major in mechanical engineering. Installs, tests, uses and maintains mechanical rail signalling equipment.
Operates signal equipment to control running of trains, records details and reports delays and accidents. This is a popular career path for infrastructure workers. They also work with hydraulics and pneumatics and electronic program logic control principles. Requires good English and numeracy skills, mechanical aptitude and a high regard for safety.
To become a mechanic, you need to complete a mechanical trade AU or mechanical engineering NZ qualification plus an apprenticeship, and then up-skill through in-house or external courses and certifications.Computer Support Specialist.
(Abstract from Career Articles) Computer Support Specialists: network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.
Investigative Careers We list a sample of Investigative careers below, occupations that match Holland's Investigative personality type.
Career Key has a unique method of organizing occupations within each type called Work Groups, based on worker traits, skills and abilities. About the Course. Since , Nanyang Polytechnic (NYP) has been offering the Specialist Diploma in Information Security course for IT professionals to improve their capabilities in architecting, designing, developing and managing effective IT security solutions.
Create or maintain plans or other documents related to sustainability projects. Develop sustainability project goals, objectives, initiatives, or strategies in collaboration with other sustainability professionals. FBI Investigative Specialist Salary Investigative Specialists are able to join the FBI at the GS-7 or GS-9 level depending on academic and professional experience.
The highest pay grade attainable is GS or GS for a supervisor career. A computer support specialist assists users who are having problems with software, computers or peripherals such as printers or scanners.
Some—called computer user support specialists—assist companies' customers, while others—known as computer network support specialists—provide in-house support to an organizations' information .